Shipping policy
Shipping Policy for My Precious Moments
Processing Time:
Orders are processed within 1-3 business days for standard merchandise. Personalization services require and additional 5 to 7 business days to process. You’ll receive a notification once your order has shipped.
Shipping Methods:
Standard and expedited shipping options are available at checkout, with costs calculated based on your location.
Delivery Times:
Standard Shipping: 5-7 business days within the U.S.
Expedited Shipping: 2-3 business days within the U.S.
International Shipping:
We ship to select international locations, but delivery times may vary and customs fees may apply.
Tracking Your Order:
Once shipped, you’ll receive a tracking number via email to monitor your order.
Lost or Damaged Items:
Contact us within 7 days of the expected delivery date for assistance with lost or damaged orders.
For questions, please reach out to our customer service team. Thank you for choosing My Precious Moments!